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Good to know

How long does delivery take?

Every piece comes from an independent studio and is sent to you from our partners' warehouses in the EU. If you order from more than one brand, your order may arrive in separate parcels, each with its own tracking.

Once dispatched, delivery usually takes 3–8 working days. We deliver to most countries of the European Union; at the moment we can't deliver to Malta or Cyprus. Delivery is €7.99, and free on orders of €150 or more.

Can I return something?

Yes. You have 30 days from delivery to return a piece. It needs to be unworn and unused, with its labels and original packaging. For hygiene reasons, earrings can only be returned completely unworn.

Please contact us first with your order number: our pieces come from different studios, so we'll send you the right return address. Return postage is paid by you, unless the piece arrived faulty, damaged or wasn't what you ordered. We refund within 14 days of receiving your return.

Are some pieces made to order?

Yes. Maarja Palu jewellery is made for you after you order and takes about 2–5 working days before it's sent. Delivery time is added after that.

How do I care for leather and silver?

Leather: keep it away from rain and direct sunlight, wipe it with a soft dry cloth, and store it in its dust bag when you're not wearing it.

Silver: 925 silver naturally darkens over time. Polish it with a soft silver cloth, take it off before swimming or showering, and put perfume on before your jewellery.

Which payment options do you accept?

All available payment options are shown at checkout before you pay, including card payments and express checkouts where available.