Shipping policy

Last updated: October 25, 2026

Where we deliver

We deliver to most countries of the European Union. At the moment we can't deliver to Malta or Cyprus. The countries available are shown at checkout.

How your order travels

Every piece at Motif 07 comes from an independent studio and is sent to you from our partners' warehouses in the EU. If you order from more than one brand, your order may arrive in separate parcels, each with its own tracking.

When your order is sent

Orders placed before 23:59 (Central European Summer Time, GMT+2) are usually packed and sent the next working day.

Made-to-order pieces

Some pieces are made for you after you order, so they take longer before they're sent:

- Maarja Palu jewellery is made to order and takes about 2–5 working days before dispatch.

These making times come before the delivery times below. The product page always tells you when a piece is made to order.

Delivery times

Once your parcel is on its way, delivery usually takes 3–8 working days. These are estimates. Carriers can be slower during busy periods, and deliveries to islands and remote areas may take a little longer.

How it's delivered

Depending on your country, your parcel comes to your door by courier, or to a pick-up point or parcel locker near your delivery address. The carrier lets you know when it's ready to collect.

- Courier to your door: Austria, Belgium, Germany, Ireland, Luxembourg, Netherlands, Slovenia
- Pick-up point or parcel locker: Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Spain, Sweden

Delivery costs

Delivery is free on orders of €150 or more. Below that, delivery costs €7.99. The exact cost is always shown at checkout before you pay.

Tracking

You'll receive an email with tracking for each parcel as soon as it's on its way.

Questions? Write to us at info@motif07.com.